Wednesday, July 27, 2011
CBT Nuggets - HDI Desktop Support Technician (DST) | 584MB
Do you have the interpersonal helpdesk skills employers want? Desktop Support Technician (DST) certification from the Helpdesk Institute (HDI) says you do.
Desktop support is a fascinating technical challenge, but you'll need to go beyond the techy details if you want to be a successful support technician. Employers expect you to have plenty of customer-relation soft skills as well.
Whether you're new to desktop support or building on other certifications you've earned -- like Microsoft's MCDST or MCITP: Desktop Support Technician -- DST certification sets you apart as a well-rounded technician with the soft skills employers covet.
Download Links :-
Desktop.Support.Technician.DST-part1.rar
Desktop.Support.Technician.DST-part3.rar
